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Returns & Replacements Policy

Last Updated: July 2026
At Zamindar Food, customer satisfaction is our priority. If you receive an incorrect or damaged product, we’re here to help.

Return Eligibility

You may request a return or replacement within 7 days of receiving your order.

To qualify:

The product must be unopened and unused.

It must be returned in its original packaging.

A valid order number or proof of purchase is required.

Non-Returnable Items

Standard Delivery: Rs. 250
Free Shipping: Available on orders above Rs. 3,499

Estimated Delivery Time

Returns and replacements are not accepted for:

Opened food products

Used products

Products damaged after delivery due to customer handling

Requests made after 7 days of delivery

Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order. Kindly share your order number along with clear photos of the product and packaging.

Our team will review your request and arrange a replacement if it meets our policy requirements.

Refund Process

Once the returned product is received and inspected, we will notify you about the approval of your refund.

Approved refunds will be processed through:

Bank Transfer

Cashback (where applicable)

Order Cancellation

Orders can only be cancelled before they are dispatched. Once an order has been shipped, cancellation may no longer be possible.

Need Help?

Email: info@zamindarfood.com

Phone: +92 3212100040